Shipping & Delivery Policy

At CROSSMEET SOFTWARE PRIVATE LIMITED, we aim to provide a smooth and reliable delivery experience for every order placed through our website.

Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Shipping & Delivery

Once your order has been dispatched, it will be handed over to our trusted delivery partners.

Estimated delivery time may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances.

Customers will receive order and shipping updates through the contact details provided during checkout, where applicable.

Delivery Address

Please ensure that your name, phone number, and complete delivery address are entered correctly while placing the order.

CROSSMEET SOFTWARE PRIVATE LIMITED will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delayed Delivery

Although we make every reasonable effort to deliver orders within the estimated timeframe, unforeseen circumstances such as courier delays, extreme weather, transportation issues, or other operational disruptions may affect delivery times.

Damaged Package

If your package appears damaged or tampered with at the time of delivery, please contact our customer support as soon as possible and provide relevant details and photographs, if requested.

Undelivered or Returned Orders

If an order is returned to us because of an incorrect address, repeated failed delivery attempts, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery, where applicable.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Contact Us

For any questions regarding shipping or delivery, please contact us:

CROSSMEET SOFTWARE PRIVATE LIMITED
Email: Crossmeetsoftwarepvttd@gmail.com
Phone: 8755536681 / 9105622465

We appreciate your trust and look forward to delivering your order safely and on time.